We pledged to deliver your order accurately in good condition and always on time. We partner only with reputed national courier companies to ship your orders. Our packaging does not have any branding, marking or product description to ensure you can have your order delivered anywhere without disclosing the contents of the package.

Shipping Charges

Hijab provides free and express shipping on orders worth Rs 1500 & above and will attract a shipping charge of Rs 200 on orders below Rs 1500.

When can I expect delivery?

We understand the pain of anticipation! Hence, we try to ship majority orders out of our warehouse within 24-48 hours of order confirmation. However, each location has a different delivery time frame committed by the courier partner. You can expect your order to be delivered to you in 3-4 working days in major cities and 4-6 days for other locations as per your post code.

How will my order be shipped?

We use several national courier services to deliver your order to your door steps.

Do you ship internationally?

No, we do not ship Hijab’s collection internationally as of now.

An item is missing from my shipment.

This is very rare as we ensure multiple checks during our product packing process. Please check if you have been charged for the missing item in the invoice enclosed. If you have been charged, please contact us immediately at +92 303 0766670 or we@hijab.pk. You can also post your queries at Contact Us page.

Important Notes

  • In the unlikely event, we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.
  • In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining un-shipped part of the order, and send you an email informing you about the same. In such cases, your payment against the un-shipped part of the order shall be refunded to your Hijab Wallet.
  • If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, and call us at +92 303 0766670 or email us at we@hijab.pk mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • While we shall endeavor to ship all items in your order together, this may not always be possible due to product availability. We will intimate you in such cases via email or Call.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Tax Regulations.
  • Order value is calculated after applying discounts or any other applicable charges.
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